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WINDOWS IT
Support

A Microsoft Partner, we provide support for all versions of Windows and a full range of Microsoft software and services. We can provide an experienced, steady hand to ensure the continued safety and stability of business-critical XP systems awaiting upgrade, implement complex multi-platform environments, or roll out a full Windows Client/Server network. Whatever your needs, we’ll provide the expertise to keep your Windows infrastructure running smoothly.

We support everything from local Windows Servers and work-anywhere Office 365 for Business, to Surface tablets and individual laptops. Our experience and expertise keeps scores of businesses’ Windows PCs ticking over without a fuss, and we can support yours, too.

Our flexible support options range from guaranteed 24/7 access to technicians at the end of the phone to pay-as-you-go support that’s available whenever and wherever you need it.

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REQUEST A FREE CONSULTATION TODAY For all your Requirements

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What
we do

  • Advise on the most cost effective operating systems, software, and upgrade paths for your business
  • Work with you to find the ideal software tools for your staff and enterprise
  • Make sure your hardware and software work in perfect conjunction
  • Provide a clear roadmap for all projects, with your own specialist advisor to make sure that everyone’s on the same page

recent
projects


Lucid IS Ltd needed to upgrade from Microsoft Small Business Server 2011: their business had grown and they needed a reliable IT infrastructure that allowed their staff to work from anywhere in the world. Although Office 365 is the standard upgrade path from SBS, their data compliance needs rendered it unsuitable in this case. We migrated them to a hybrid cloud setup with pairs of Windows 2012 and Exchange 2013 Servers, providing the performance and reliability they need.

H Goldie were moving to smaller offices, with more staff working remotely and from abroad, so we decommissioned their SBS server and migrated them to Office 365. Their email and current data are all on Office 365, but we also installed a small storage server appliance in their office for their bulk archive data (which is also backed up to the cloud) and local network services. They also have a help4IT “Cloud PBX” telephone system which gives all of their users a UK office extension wherever they are working from.

Another client spends a lot of time travelling and primarily employs consultants who work remotely. His previous IT provider had set him up with a server in his office but he often had problems connecting to it and was concerned that his data was secure. Office 365 was not an option for compliance reasons so we migrated him to a help4IT private cloud server which runs his own Exchange Server and file sharing.

Contact Us

REQUEST A FREE CONSULTATION TODAY For all your Requirements

Contact Us

OUR BLOG
Industry Expertise

NotPetya / GoldenEye Ransomware Attack

Posted By Steve on 28-Jun-2017 01:40:13

Just a month after the WannaCry ransomware attacks devastated the UK, a new cyber-attack has struck a large number of countries across Europe and Asia, infecting hundreds of thousands of computers with ransomware which encrypts their data, demanding a payment of $300 in bitcoins. Where did the attack start? The attack is believed to have started in Ukraine, and was…

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5 signs that you might need external IT input

Posted By Steve on 14-Jun-2017 11:43:03

It might be a daunting prospect to look at using external IT providers, but it is often the best approach to ensuring that your business’ IT is sufficient not only to meet your requirements, but to function in a secure and practical way. Often it can be more cost-effective to outsource your IT needs where they are insufficient in-house, but…

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How does VoIP work and how could it benefit your business?

Posted By Steve on 8-Jun-2017 12:34:03

When assessing cash flow optimisation, many businesses skip over telephony, without giving much consideration as to whether their current solution is really right for their business. By taking the time to explore the options available and optimising your communications systems, you are able to take advantage of a range of communicational benefits, while delivering significantly reduced expenditure. Introducing, VoIP.  …

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The cloud is a powerful resource, allowing users to optimise their storage and network solutions to cut costs and allow for an improved virtualised infrastructure. While this alone is often a reason for many businesses to consider making use of cloud technology, it’s worth considering whether a cloud infrastructure could also empower your employees to be more productive with their…

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Last week, the NHS saw one of the biggest cyber-attacks to date, encrypting over 230,000 computers in almost 150 countries. Although the attack was stopped, the ransomware was able to drastically impact the operation of many NHS Trusts, including GP surgeries, hospitals and more. There is no denying that the rapidly spreading WannaCry has shaped the future of cyber-security across…

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Relocating your office is a substantial task that requires detailed plans and procedures to ensure that your business does not face any downtime and can continue to deliver a consistent, quality service. The entire process requires a major upheaval and, if unprepared, can result in significant disruption to your business operations. So, how can you best prepare your IT in…

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Bespoke vs off-the-shelf solutions: Which is right for you?

Posted By Steve on 8-May-2017 05:07:44

If you’ve decided to migrate your network infrastructure to the cloud, then you will need to work out which solution is the best to meet your requirements. It can be tempted to opt for what seems to be the simplest option – an off-the-shelf solution. Although in some cases, an out-of-the-box solution may be adequate, there are a number of…

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Why should you consider implementing video conferencing?

Posted By Steve on 5-May-2017 10:22:37

Video conferencing systems serve one main purpose, to transform your business boardroom to allow for improved communication, internally and with suppliers and clients. This empowers businesses to explore the vast range of benefits that come with improved communication, in an easier-to-use package that works when you need it to.   Communication In today’s digital age, the importance of face-to-face communication…

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How to overcome the security concerns of virtual working

Posted By Steve on 2-May-2017 04:34:59

Virtual working is on the rise but security issues are also at the forefront of many businesses considerations when implementing flexible working options for employees. Any holes in security can cause huge problems including downtime, confidential information being compromised, security breaches and legal action, financial penalties and brand damage should Data Protection guidelines be broken. With many threats facing businesses,…

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4 ways to increase in-house security for cloud solutions

Posted By Steve on 30-Apr-2017 04:26:33

Recent statistics have shown that cloud security is no longer the most prominent challenge facing cloud users. As more and more users and enterprises adopt cloud storage and the popularity of cloud systems surges, many end users find the greatest challenge they face is a lack of resource or expertise. With that in mind, here are four of our top…

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