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WINDOWS IT
Support

A Microsoft Partner, we provide support for all versions of Windows and a full range of Microsoft software and services. We can provide an experienced, steady hand to ensure the continued safety and stability of business-critical XP systems awaiting upgrade, implement complex multi-platform environments, or roll out a full Windows Client/Server network. Whatever your needs, we’ll provide the expertise to keep your Windows infrastructure running smoothly.

We support everything from local Windows Servers and work-anywhere Office 365 for Business, to Surface tablets and individual laptops. Our experience and expertise keeps scores of businesses’ Windows PCs ticking over without a fuss, and we can support yours, too.

Our flexible support options range from guaranteed 24/7 access to technicians at the end of the phone to pay-as-you-go support that’s available whenever and wherever you need it.

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REQUEST A FREE CONSULTATION TODAY For all your Requirements

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What
we do

  • Advise on the most cost effective operating systems, software, and upgrade paths for your business
  • Work with you to find the ideal software tools for your staff and enterprise
  • Make sure your hardware and software work in perfect conjunction
  • Provide a clear roadmap for all projects, with your own specialist advisor to make sure that everyone’s on the same page

recent
projects


Lucid IS Ltd needed to upgrade from Microsoft Small Business Server 2011: their business had grown and they needed a reliable IT infrastructure that allowed their staff to work from anywhere in the world. Although Office 365 is the standard upgrade path from SBS, their data compliance needs rendered it unsuitable in this case. We migrated them to a hybrid cloud setup with pairs of Windows 2012 and Exchange 2013 Servers, providing the performance and reliability they need.

H Goldie were moving to smaller offices, with more staff working remotely and from abroad, so we decommissioned their SBS server and migrated them to Office 365. Their email and current data are all on Office 365, but we also installed a small storage server appliance in their office for their bulk archive data (which is also backed up to the cloud) and local network services. They also have a help4IT “Cloud PBX” telephone system which gives all of their users a UK office extension wherever they are working from.

Another client spends a lot of time travelling and primarily employs consultants who work remotely. His previous IT provider had set him up with a server in his office but he often had problems connecting to it and was concerned that his data was secure. Office 365 was not an option for compliance reasons so we migrated him to a help4IT private cloud server which runs his own Exchange Server and file sharing.

Contact Us

REQUEST A FREE CONSULTATION TODAY For all your Requirements

Contact Us

OUR BLOG
Industry Expertise

Virtualisation

5 benefits of utilising virtualisation for your business

Posted By Steve on 19-Apr-2018 09:12:34

From financial savings, to a more agile business model, virtualisation is one of the most efficient ways to introduce positive and cost effective change to your business. The key element of virtualisation is that the workloads taking place on servers are not limited to a single piece of physical hardware. Virtualisation switches the workload to virtual systems, more than one…

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What could VoIP do to benefit your small business?

Posted By Steve on 12-Apr-2018 10:53:13

VoIP business phone systems use the internet, as opposed to a traditional phone network, to enable communication. It is a cost effective and reliable way to get access to all of the regular phone features, from call waiting to voicemail and remote operation. Plus there are multiple other features that VoIP makes available that could provide additional support and benefit…

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IT Engineer

Outsourced IT is proving an increasingly popular option among businesses across sectors and size spectrums. From financial considerations through to specialist expertise there are many benefits to gain from outsourcing your IT to specialist IT providers. A positive impact on productivity Productivity can be significantly boosted when you’re working with specialist IT providers who resolve issues quickly and efficiently so…

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Bespoke Setup

Could you benefit from a bespoke IT setup as a company?

Posted By Steve on 28-Mar-2018 11:10:54

How do you ensure that your IT setup is best suited to your business? The obvious answer is to invest in bespoke infrastructure that caters to all the demands and guards against the vulnerabilities that are specific to what you do. But is it really worth the investment? Bespoke IT delivers on security Security has become a top priority in…

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Office Move

Our guide to a smooth office move without IT interruptions

Posted By Steve on 21-Mar-2018 10:39:22

Office moves are an exciting time – you might be heading for a location with more space, increasing your workforce due to demand or taking on smart new premises. However, the reality of the move itself can also be stressful and problematic when it comes to downtime. To ensure business continuity and keep the whole move process as simple and…

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WiFi Security

5 ways that SMEs can improve their Wi-Fi security

Posted By Steve on 7-Mar-2018 04:26:45

Most SMEs will use Wi-Fi within their business, however many companies are unaware that this can pose security risks if it is not secured properly. Even if you’re no expert, there are a number of things that you can do to improve your Wi-Fi security: #1 Password reset The first thing to do, and that Building Zones do when we…

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IT Risks

What are the biggest IT risks currently facing SMEs?

Posted By Steve on 7-Mar-2018 11:51:48

A 2017 survey by Netwrix identified small and medium sized enterprises as a significantly high risk group when it comes to IT security. It found that SMEs are generally characterised by insufficient presence of dedicated IT personnel and a lack of visibility in terms of what is happening in the broader world of IT and data security. The report is…

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outsourced support

Functionality and security are often two elements where on-premise IT falls down. Whether as a result of a lack of resources or expertise, the impact on an organisation can be devastating if there isn’t sufficient IT support in place. Outsourced IT has developed to both fill the gaps in existing IT provision and to offer what is often a more…

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Wifi in School

Educational networks rely on super fast WiFi to ensure access to resources and smooth running of day-to-day operations. Managing WiFi in schools, and in any educational environment, requires a slightly different approach to WiFi than for business or personal use. A different user base, as well as the need to optimise security and accessibility, provide some specific challenges for controlling…

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Phone Support

Call centres provide an essential business function for almost every enterprise. However, it’s worth noting that not all call centres are the same. There are large call centres – the type that most of us would associate with the term “call centre” – and there are much smaller help desk arrangements that offer telephony support on a more compact scale.…

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