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WINDOWS IT
Support

A Microsoft Partner, we provide support for all versions of Windows and a full range of Microsoft software and services. We can provide an experienced, steady hand to ensure the continued safety and stability of business-critical XP systems awaiting upgrade, implement complex multi-platform environments, or roll out a full Windows Client/Server network. Whatever your needs, we’ll provide the expertise to keep your Windows infrastructure running smoothly.

We support everything from local Windows Servers and work-anywhere Office 365 for Business, to Surface tablets and individual laptops. Our experience and expertise keeps scores of businesses’ Windows PCs ticking over without a fuss, and we can support yours, too.

Our flexible support options range from guaranteed 24/7 access to technicians at the end of the phone to pay-as-you-go support that’s available whenever and wherever you need it.

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REQUEST A FREE CONSULTATION TODAY For all your Requirements

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What
we do

  • Advise on the most cost effective operating systems, software, and upgrade paths for your business
  • Work with you to find the ideal software tools for your staff and enterprise
  • Make sure your hardware and software work in perfect conjunction
  • Provide a clear roadmap for all projects, with your own specialist advisor to make sure that everyone’s on the same page

recent
projects


Lucid IS Ltd needed to upgrade from Microsoft Small Business Server 2011: their business had grown and they needed a reliable IT infrastructure that allowed their staff to work from anywhere in the world. Although Office 365 is the standard upgrade path from SBS, their data compliance needs rendered it unsuitable in this case. We migrated them to a hybrid cloud setup with pairs of Windows 2012 and Exchange 2013 Servers, providing the performance and reliability they need.

H Goldie were moving to smaller offices, with more staff working remotely and from abroad, so we decommissioned their SBS server and migrated them to Office 365. Their email and current data are all on Office 365, but we also installed a small storage server appliance in their office for their bulk archive data (which is also backed up to the cloud) and local network services. They also have a help4IT “Cloud PBX” telephone system which gives all of their users a UK office extension wherever they are working from.

Another client spends a lot of time travelling and primarily employs consultants who work remotely. His previous IT provider had set him up with a server in his office but he often had problems connecting to it and was concerned that his data was secure. Office 365 was not an option for compliance reasons so we migrated him to a help4IT private cloud server which runs his own Exchange Server and file sharing.

Contact Us

REQUEST A FREE CONSULTATION TODAY For all your Requirements

Contact Us

OUR BLOG
Industry Expertise

What-Could-VoIP-Offer-Your-Business-over-Standard-Telephony-Services

Today, almost every business need can be better serviced via the cloud. Telephony and communication provide a prime example of the way that cloud technology not only makes services more cost efficient but also more effective and versatile too. VoIP telephony has a lot of benefits for any business looking to get more from an investment in communications networks. What…

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Relocating an office is a big transition. It can involve a lot of upheaval and needs to be managed with precision. The transition of business IT is one of the most important elements in any office move. It not carefully managed, this could lead to IT problems that disrupt business continuity and cause chaos and frustration for your enterprise and…

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Remote Working

How can you ensure flexibility and security at the same time?

Posted By Steve on 4-Jun-2018 10:19:29

Flexible working is not just something that employees today have a legal right to request. It has also become an integral part of the work culture of many businesses. Being able to offer flexible and mobile working to employees makes an enterprise a more attractive employer and also creates opportunities for cost saving and efficiency. But how do you ensure…

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Monitoring

IT functionality provides a firm foundation on which any business can begin to grow. A well designed infrastructure and proactive support will optimise IT investment to deliver real returns and enable tangible development. For any organisation, the right support and monitoring can be both an efficient way to handle the challenges of modern business IT and an opportunity to enjoy…

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There is no doubt that the GDPR is dominating the data discussion right now. The EU regulation comes into force on 25th May and will put new obligations on businesses to better handle the data of individuals and make it more accessible to users. However, outside of the GDPR, what expectations exist when it comes to the average IT infrastructure…

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Outsourced-IT-Support

The 7 benefits of managed IT support for your business

Posted By Steve on 11-May-2018 10:49:14

Managed IT support is a smart solution for any business. From meeting challenges of security through to enabling better strategic planning, there are many good reasons why managed IT support makes sense. 1. 24/7 helpdesk support Expert support is one of the key benefits of managed IT support. The cost and commitment of providing round the clock helpdesk resources in-house…

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In September 2017 it was announced that Tegile had become part of the Western Digital Group of companies. The news was big for those with an interest in the enterprise data centre and keen to explore new solutions for big data and fast data. But what changes have actually taken place and what does this mean for the businesses that…

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What could video conferencing bring to your business?

Posted By Steve on 25-Apr-2018 10:37:29

Video conferencing used to be considered something of a luxury and only available to those businesses with big budgets and extensive tech support. Today, thanks to advancements in technology, it is an option for every enterprise, from the smallest startup through to large, international organisations. So, why might you want to consider video conferencing for your business? Reduce travel budgets…

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Virtualisation

5 benefits of utilising virtualisation for your business

Posted By Steve on 19-Apr-2018 09:12:34

From financial savings, to a more agile business model, virtualisation is one of the most efficient ways to introduce positive and cost effective change to your business. The key element of virtualisation is that the workloads taking place on servers are not limited to a single piece of physical hardware. Virtualisation switches the workload to virtual systems, more than one…

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What could VoIP do to benefit your small business?

Posted By Steve on 12-Apr-2018 10:53:13

VoIP business phone systems use the internet, as opposed to a traditional phone network, to enable communication. It is a cost effective and reliable way to get access to all of the regular phone features, from call waiting to voicemail and remote operation. Plus there are multiple other features that VoIP makes available that could provide additional support and benefit…

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