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EXPERTS IN IT
COMMUNICATIONS
& CONNECTIVITY

COMMUNICATIONS
& CONNECTIVITY

Communication is at the heart of any successful business, and the extraordinary pace of progress in telecommunications in recent years means that a truly 21st Century communications solution is within reach of any UK SME. The advent of VoIP (Voice over IP) hosted telephony and the emergence of lightning fast internet connectivity at a competitive price point have radically transformed how forward-thinking businesses communicate, both internally & externally. At help4IT we have all the expertise you need to help you join them.

WE’LL GET YOU THE BEST DEAL – COMMERCIALLY & TECHNICALLY

Internet Connectivity

EFM, DSL, FTTC… no-one could claim the language of connectivity is exciting – which is a shame, because the ability of the right connectivity solution to catapult your business into the 21st century really should get the adrenaline pumping in any ambitious business owner. We can’t change the terminology unfortunately, but what we can do is design a bespoke connectivity solution for you, leveraging our unique relationships with multiple Tier 1 ISPs to ensure that you get a commercially competitive, technically robust service with our expert team using all their influence to expedite the process and support you every step of the way.


STAY CONNECTED WITH COLLEAGUES & CLIENTS

Unified Communications

UC allows your team to switch seamlessly across using a variety of communication methods such as instant messaging, conferencing, video and voice from pretty much anywhere. Whilst we are able to deliver and support most UC solutions you might ask for, we tend to recommend a Microsoft Lync & Skype platform for most businesses. Whether you’ve got just a few employees, or a few hundred, clear and simple communication is essential. Our Unified Communications solutions give you giving you instant messaging, voice services, video conferencing & much, much more to keep your staff in touch with seamless remote communication. You’ll get an enterprise-ready unified communications platform that connects employees, partners, and customers, no matter where they are.


SECURITY, STABILITY, CONSISTENCY OF SERVICE.

MPLS

Multi-Protocol Label Switching is essentially a mechanism to enable your connectivity solution to operate over a private WAN rather than the internet. As the technology has matured and costs reduced, more and more hosting clients are leveraging this extremely effective technology to ensure security, stability, consistency of service and a uniform user experience from anywhere in the world. At help4IT we have deployed & managed countless MPLS solutions for dozens of clients across a wide range of industries.


SIMPLY A GAME-CHANGER IN OPERATIONAL EFFICIENCY

Video Conferencing

If you operate in a business-to-business environment or as part of an organisation with multiple offices then video conferencing capability is, quite simply, something you need. It’s a relatively straightforward technology that delivers fantastic cost benefits in terms of operational efficiency, travel costs and meeting time, as well as having a transformative effect on internal communication and collaboration. We’ve implemented video conferencing for many clients – give us a call and we’d be happy to put you in touch with some of them.


SECURE YOUR MOBILE WORKFORCE

Mobile Device Management

As smartphones and tablets become increasingly powerful, many companies have opted for a Bring Your Own Device (BYOD) policy in the workplace. Whilst this can have a material benefit in terms of reduced hardware & contract costs, it also comes with its own risks.

Even organisations that distribute their own devices to staff still need to apply security and usage policies for both the devices and the network they connect to, especially since employers and employees often have different expectations on the type of restrictions that should be applied to mobile devices. help4IT has been designing & deploying innovative Mobile Device Management.


THE VALUE & FLEXIBILITY OF OPEN SOURCE, DELIVERED BY OUR EXPERTS.

Linux Asterisk Expertise

The telecommunications industry has changed beyond almost all recognition since the turn of the century and Asterisk, the open source project to create a phone system that was open to everyone to use, develop and improve, has likewise evolved since its birth in 1999. The breadth of Asterisk VoIP deployments in use is vast, ranging from commercial versions which are fully licensed and have support available from the vendor, to DIY open source versions with no official support channel. Okay, you guessed it – we’re telling you all this because we are really, really good at Asterisk. If you’re an IT manager who has inherited an Asterisk phone solution and needs some external support on demand, a business which needs to replace an existing PBX and are interested in the value & flexibility offered by Asterisk or even a committed Asterisk devotee who wants some advice on how to get even more out of your deployment, then we are about to become your new best friends.

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