Leading IT Communications and Internet Connectivity Services
IT COMMUNICATIONS AND CONNECTIVITY
Communication is at the heart of any successful business, and the extraordinary pace of progress in telecommunications in recent years means that a truly 21st Century communications solution is within reach of any UK SME. The advent of VoIP (Voice over IP) hosted telephony and the emergence of lightning-fast internet connectivity at a competitive price point have radically transformed how forward-thinking businesses communicate, both internally & externally. At help4IT we have all the expertise you need to help you join them.
SIGNIFICANTLY IMPROVE YOUR COMMUNICATIONS AND CONNECTIVITY
The help4IT team can help you to improve your communications and connectivity in the following areas.
WE’LL GET YOU THE BEST DEAL BOTH COMMERCIALLY AND TECHNICALLY
Internet Connectivity Services
EFM, DSL, FTTC… no one could claim the language of connectivity is exciting – which is a shame, because the ability of the right connectivity solution to catapult your business into the 21st century really should get the adrenaline pumping in any ambitious business owner. We can’t change the terminology, unfortunately, but what we can do is design a bespoke connectivity solution for you, leveraging our unique relationships with multiple Tier 1 ISPs to ensure that you get a commercially competitive, technically robust service with our expert team using all their influence to expedite the process and support you every step of the way.
WE’LL HELP YOU TO STAY CONNECTED WITH COLLEAGUES & CLIENTS
Unified Communications Solutions
UC allows your team to switch seamlessly across using a variety of communication methods such as instant messaging, conferencing, video and voice from pretty much anywhere. Whilst we are able to deliver and support most UC solutions you might ask for, we tend to recommend a Microsoft Lync & Skype platform for most businesses. Whether you’ve got just a few employees, or a few hundred, clear and simple communication is essential. Our Unified Communications solutions give you giving you instant messaging, voice services, video conferencing & much, much more to keep your staff in touch with seamless remote communication. You’ll get an enterprise-ready unified communications platform that connects employees, partners, and customers, no matter where they are.
WE’LL PROVIDE SECURITY, STABILITY, CONSISTENCY OF SERVICE
Multi-Protocol Label Switching is essentially a mechanism to enable your connectivity solution to operate over a private WAN rather than the internet. As the technology has matured and costs reduced, more and more hosting clients are leveraging this extremely effective technology to ensure security, stability, consistency of service and a uniform user experience from anywhere in the world. At help4IT we have deployed & managed countless MPLS solutions for dozens of clients across a wide range of industries.
WE’LL HELP YOUR TEAM TO GET THE BEST OUT OF VIDEO CONFERENCING
Video Conferencing Assistance
Whether you require assistance with issues connected to Microsoft Teams or Zoom, or you require a bespoke video conferencing solution, the help4IT team have many years of experience in troubleshooting problems and helping clients to get the most of video conferencing technology.
WE’LL SECURE YOUR MOBILE WORKFORCE
Mobile Device Management Solutions
As smartphones and tablets become increasingly powerful, many companies have opted for a Bring Your Own Device (BYOD) policy in the workplace. Whilst this can have a material benefit in terms of reduced hardware & contract costs, it also comes with its own risks.
Even organisations that distribute their own devices to staff still need to apply security and usage policies for both the devices and the network they connect to, especially since employers and employees often have different expectations on the type of restrictions that should be applied to mobile devices. help4IT has been designing & deploying innovative Mobile Device Management.
THE VALUE & FLEXIBILITY OF OPEN SOURCE, DELIVERED BY OUR EXPERTS
Linux Asterisk Expertise
The telecommunications industry has changed beyond almost all recognition since the turn of the century and Asterisk, the open-source project to create a phone system that was open to everyone to use, develop and improve, has likewise evolved since its birth in 1999. The breadth of Asterisk VoIP deployments in use is vast, ranging from commercial versions which are fully licensed and have support available from the vendor, to DIY open-source versions with no official support channel. Okay, you guessed it – we’re telling you all this because we are really, really good at Asterisk. If you’re an IT manager who has inherited an Asterisk phone solution and needs some external support on-demand, a business that needs to replace an existing PBX and are interested in the value & flexibility offered by Asterisk or even a committed Asterisk devotee who wants some advice on how to get even more out of your deployment, then we are about to become your new best friends.
Frequently Asked Questions
What is an internet connectivity service?
Put simply, internet connectivity services are anything that enables businesses to connect to the internet efficiently and cost-effectively.
How can you help to improve our business internet connectivity?
We leverage our connections with multiple Tier 1 ISPs to help you get the best commercial and technical set-up. We can also assist you with implementing wired connections and upgrading your network infrastructure.
What is a unified communications (UC) system?
An IT firm providing unified communications is one that helps you to combine multiple enterprise communications channels, such as voice, video, instant messaging, voicemail, and content sharing.
What is mobile device management?
Mobile device management (MDM) is a methodology used to improve workforce mobile productivity. An MDM solution helps you to manage staff using mobile devices more efficiently and cost-effectively.