The goal of proactive support is to identify and solve potential problems before they can impact the day-to-day running of your systems. Proactive managed IT support is ideal for small and growing businesses – between five and 250 employees – that need the expertise, but not the expense, of an in-house team. Through regular communication and monitoring of both your systems and your users’ needs, we’ll keep your systems running smoothly and efficiently.
Why proactive support?
Experience shows us that a well-designed IT infrastructure with regular proactive maintenance results in 80% fewer support calls. Proactive managed support from help4IT will minimise frustration, reduce system downtime and dramatically increase productivity.