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Mac IT
Support

Our platform-agnostic approach to your hardware and software infrastructure means that we prioritize giving you the best tools for the job and making sure they work with the rest of your network environment. For businesses using Macs, we can ensure that all systems communicate seamlessly, allowing each employee to have the tools they need without having to compromise in the name of compatibility.

From Adobe Creative Cloud, to Microsoft Office, to Parallels, help4IT can provide expert support for the OS X applications that your business depends upon. As well as providing expert support for Mac OS X desktop systems, we can comfortably take on other Apple hardware, for example, support for OS X Server, or point of sale apps on a fleet of iPads.

Whether you need a regular support contract or a pay-as-you-go troubleshooting service, our team of dedicated professionals are on-hand to meet your Mac business requirements.

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REQUEST A FREE CONSULTATION TODAY For all your Requirements

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What
we do

  • Ensure that your Mac systems are fully integrated with the rest of your Windows or Linux network
  • Provide informed, platform-agnostic advice that’s based around your business needs rather than a Windows-centric stereotype
  • Set up all the necessary security, updates and backup tools to keep OS X systems and data safe
  • Provide specialist support staff who know and understand the needs of your business

recent
projects

After a client’s previous IT support provider told them that “Apple doesn’t work with Windows” and left multiple Mac users running standalone systems without a network connection, they came to us. We joined the Mac clients to the Windows network, allowing users to login and access the same file shares as the rest of the staff, and enabling management to enforce access controls to ensure that all data is regularly backed up.

A client with an all-Windows office network required their users to work from home, logging in remotely to their office PCs. To support staff who used Apple hardware at home, help4IT deployed a Remote Desktop Services server that allowed them to connect from any Windows or Mac desktop, or even an iPad or Android tablet if necessary.

A client’s customer-facing office has both a very specific design aesthetic and exacting software requirements. They wanted a desktop that looked like an iMac, but ran Windows. help4IT delivered, putting an Apple Boot Camp install on a new 27” iMac. The iMac now runs Windows 8, much to the satisfaction of our client.

Contact Us

REQUEST A FREE CONSULTATION TODAY For all your Requirements

Contact Us

OUR BLOG
Industry Expertise

Outsourced IT support provides instant and reliable access to experts able to help organisations solve many of the most common business issues. Particularly for small and medium sized enterprises it is a much more cost effective and convenient alternative to setting up and maintaining an expensive in-house team.  And when it comes to adding value, outsourced IT support provides solutions…

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Is your business GDPR ready?

Posted By Steve on 12-Jan-2018 03:31:20

It’s all change for data protection in 2018, as May sees the arrival of the EU General Data Protection Regulation (GDPR) on British shores.  If you’re among the roughly 50% of small businesses in the UK that aren’t prepared for the GDPR then you have just four months to ensure your enterprise is up to scratch. GDPR – what’s all…

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An introduction to Azure Active Directory

Posted By Steve on 5-Jan-2018 11:22:42

For those looking to manage and create users across a business’ entire spread of cloud-based applications, the Azure Active Directory (AAD) looks like an appealing choice. It’s a cost effective and easy to use option for IT Admins to enable single sign-on access for both business partners and the workforce to a very wide range of software as a service…

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4 ways to ensure that your cloud infrastructure is secure

Posted By Steve on 23-Oct-2017 12:17:32

With cloud systems on the rise, recent statistics show cloud security is not the biggest challenge for cloud users any more. With the growth of the cloud we have seen recently we have diverted from a lack of security, to a lack of resources and expertise. It is because of this, that we are sharing with you our top 4…

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Bespoke vs Off-the-Shelf solutions… what is really best?

Posted By Steve on 16-Oct-2017 11:54:43

When it comes to choosing the perfect IT solution for your business, there is no one-size-fits-all, so you need to understand your bespoke requirements to find the right solution for your business. So, what should you be searching for in your IT package and should you opt for a bespoke or off-the-shelf solution?   What do you really need? It’s…

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What benefits does VoIP bring to SMEs?

Posted By Steve on 9-Oct-2017 12:20:06

Off-the-shelf Telephony systems can often prove to be far costlier than business owners realise, and traditional ISDN lines seldom can be limited in functionality when compared to newer, internet-based systems. Introducing VoIP.   What is VoIP and what can it offer my business? VoIP, or Voice over IP, operates in a similar manner to traditional Telephony systems with one key…

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How can you prepare your business for an internal audit?

Posted By Steve on 2-Oct-2017 12:07:17

Internal auditing is crucial for any business, it is an independent assessment of your businesses objectives, performance and risk assessment control. It also determines whether your business is in compliance with industry regulations or not. Therefore, it is essential that your business is properly prepared with appropriate evidence. See our three tips to help you prepare: Communication It is important…

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Boosting productivity in your business with Office 365

Posted By Steve on 22-Sep-2017 05:31:17

If you haven’t already made the upgrade to Microsoft’s Office 365 suite, you could be missing out on a range of great opportunities. The Office 365 suite represents a collection of productivity programs and services, dedicated to empowering you to achieve your business’ full potential. So, how can you use Office 365 to transform your productivity?   Productivity and Flexibility…

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Optimising your school Wi-Fi solution for the next school year

Posted By Steve on 13-Sep-2017 09:01:47

As the school year starts again, one of the most effective ways to equip your staff and students for the year ahead is with a super-fast wireless connection.   Why is your school’s Wi-Fi solution so important? Modern education is incredibly reliant on connectivity, and your school’s internet solution plays a vital role in your day-to-day operations. With computers, tablets,…

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Cloud Computing

What can cloud computing bring to your business?

Posted By Steve on 12-Sep-2017 04:40:31

The Cloud is something that is used by almost every business on a daily basis, even without some being aware of it. If you’ve ever checked your email on your desktop computer, then gone away and checked it through an email app on your phone, you’ve been using the Cloud. If you’ve ever used social media from your phone, for…

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