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Mac IT
Support

Our platform-agnostic approach to your hardware and software infrastructure means that we prioritize giving you the best tools for the job and making sure they work with the rest of your network environment. For businesses using Macs, we can ensure that all systems communicate seamlessly, allowing each employee to have the tools they need without having to compromise in the name of compatibility.

From Adobe Creative Cloud, to Microsoft Office, to Parallels, help4IT can provide expert support for the OS X applications that your business depends upon. As well as providing expert support for Mac OS X desktop systems, we can comfortably take on other Apple hardware, for example, support for OS X Server, or point of sale apps on a fleet of iPads.

Whether you need a regular support contract or a pay-as-you-go troubleshooting service, our team of dedicated professionals are on-hand to meet your Mac business requirements.

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REQUEST A FREE CONSULTATION TODAY For all your Requirements

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What
we do

  • Ensure that your Mac systems are fully integrated with the rest of your Windows or Linux network
  • Provide informed, platform-agnostic advice that’s based around your business needs rather than a Windows-centric stereotype
  • Set up all the necessary security, updates and backup tools to keep OS X systems and data safe
  • Provide specialist support staff who know and understand the needs of your business

recent
projects

After a client’s previous IT support provider told them that “Apple doesn’t work with Windows” and left multiple Mac users running standalone systems without a network connection, they came to us. We joined the Mac clients to the Windows network, allowing users to login and access the same file shares as the rest of the staff, and enabling management to enforce access controls to ensure that all data is regularly backed up.

A client with an all-Windows office network required their users to work from home, logging in remotely to their office PCs. To support staff who used Apple hardware at home, help4IT deployed a Remote Desktop Services server that allowed them to connect from any Windows or Mac desktop, or even an iPad or Android tablet if necessary.

A client’s customer-facing office has both a very specific design aesthetic and exacting software requirements. They wanted a desktop that looked like an iMac, but ran Windows. help4IT delivered, putting an Apple Boot Camp install on a new 27” iMac. The iMac now runs Windows 8, much to the satisfaction of our client.

Contact Us

REQUEST A FREE CONSULTATION TODAY For all your Requirements

Contact Us

OUR BLOG
Industry Expertise

What-Could-VoIP-Offer-Your-Business-over-Standard-Telephony-Services

Today, almost every business need can be better serviced via the cloud. Telephony and communication provide a prime example of the way that cloud technology not only makes services more cost efficient but also more effective and versatile too. VoIP telephony has a lot of benefits for any business looking to get more from an investment in communications networks. What…

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Relocating an office is a big transition. It can involve a lot of upheaval and needs to be managed with precision. The transition of business IT is one of the most important elements in any office move. It not carefully managed, this could lead to IT problems that disrupt business continuity and cause chaos and frustration for your enterprise and…

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Remote Working

How can you ensure flexibility and security at the same time?

Posted By Steve on 4-Jun-2018 10:19:29

Flexible working is not just something that employees today have a legal right to request. It has also become an integral part of the work culture of many businesses. Being able to offer flexible and mobile working to employees makes an enterprise a more attractive employer and also creates opportunities for cost saving and efficiency. But how do you ensure…

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Monitoring

IT functionality provides a firm foundation on which any business can begin to grow. A well designed infrastructure and proactive support will optimise IT investment to deliver real returns and enable tangible development. For any organisation, the right support and monitoring can be both an efficient way to handle the challenges of modern business IT and an opportunity to enjoy…

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There is no doubt that the GDPR is dominating the data discussion right now. The EU regulation comes into force on 25th May and will put new obligations on businesses to better handle the data of individuals and make it more accessible to users. However, outside of the GDPR, what expectations exist when it comes to the average IT infrastructure…

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Outsourced-IT-Support

The 7 benefits of managed IT support for your business

Posted By Steve on 11-May-2018 10:49:14

Managed IT support is a smart solution for any business. From meeting challenges of security through to enabling better strategic planning, there are many good reasons why managed IT support makes sense. 1. 24/7 helpdesk support Expert support is one of the key benefits of managed IT support. The cost and commitment of providing round the clock helpdesk resources in-house…

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In September 2017 it was announced that Tegile had become part of the Western Digital Group of companies. The news was big for those with an interest in the enterprise data centre and keen to explore new solutions for big data and fast data. But what changes have actually taken place and what does this mean for the businesses that…

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What could video conferencing bring to your business?

Posted By Steve on 25-Apr-2018 10:37:29

Video conferencing used to be considered something of a luxury and only available to those businesses with big budgets and extensive tech support. Today, thanks to advancements in technology, it is an option for every enterprise, from the smallest startup through to large, international organisations. So, why might you want to consider video conferencing for your business? Reduce travel budgets…

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Virtualisation

5 benefits of utilising virtualisation for your business

Posted By Steve on 19-Apr-2018 09:12:34

From financial savings, to a more agile business model, virtualisation is one of the most efficient ways to introduce positive and cost effective change to your business. The key element of virtualisation is that the workloads taking place on servers are not limited to a single piece of physical hardware. Virtualisation switches the workload to virtual systems, more than one…

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What could VoIP do to benefit your small business?

Posted By Steve on 12-Apr-2018 10:53:13

VoIP business phone systems use the internet, as opposed to a traditional phone network, to enable communication. It is a cost effective and reliable way to get access to all of the regular phone features, from call waiting to voicemail and remote operation. Plus there are multiple other features that VoIP makes available that could provide additional support and benefit…

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