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Mac IT
Support

Our platform-agnostic approach to your hardware and software infrastructure means that we prioritize giving you the best tools for the job and making sure they work with the rest of your network environment. For businesses using Macs, we can ensure that all systems communicate seamlessly, allowing each employee to have the tools they need without having to compromise in the name of compatibility.

From Adobe Creative Cloud, to Microsoft Office, to Parallels, help4IT can provide expert support for the OS X applications that your business depends upon. As well as providing expert support for Mac OS X desktop systems, we can comfortably take on other Apple hardware, for example, support for OS X Server, or point of sale apps on a fleet of iPads.

Whether you need a regular support contract or a pay-as-you-go troubleshooting service, our team of dedicated professionals are on-hand to meet your Mac business requirements.

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REQUEST A FREE CONSULTATION TODAY For all your Requirements

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What
we do

  • Ensure that your Mac systems are fully integrated with the rest of your Windows or Linux network
  • Provide informed, platform-agnostic advice that’s based around your business needs rather than a Windows-centric stereotype
  • Set up all the necessary security, updates and backup tools to keep OS X systems and data safe
  • Provide specialist support staff who know and understand the needs of your business

recent
projects

After a client’s previous IT support provider told them that “Apple doesn’t work with Windows” and left multiple Mac users running standalone systems without a network connection, they came to us. We joined the Mac clients to the Windows network, allowing users to login and access the same file shares as the rest of the staff, and enabling management to enforce access controls to ensure that all data is regularly backed up.

A client with an all-Windows office network required their users to work from home, logging in remotely to their office PCs. To support staff who used Apple hardware at home, help4IT deployed a Remote Desktop Services server that allowed them to connect from any Windows or Mac desktop, or even an iPad or Android tablet if necessary.

A client’s customer-facing office has both a very specific design aesthetic and exacting software requirements. They wanted a desktop that looked like an iMac, but ran Windows. help4IT delivered, putting an Apple Boot Camp install on a new 27” iMac. The iMac now runs Windows 8, much to the satisfaction of our client.

Contact Us

REQUEST A FREE CONSULTATION TODAY For all your Requirements

Contact Us

OUR BLOG
Industry Expertise

What to look for in an IT provider for your school?

Posted By Sachin Parmar on 29-Mar-2017 10:11:55

Every organisation needs to keep up to date with technology to remain fully-functioning and work as efficiently as possible, and schools are no exception to this rule. Not only is the content that children are being taught being constantly assessed, but also the way they learn is reviewed on a regular basis too. Basic expectations for parents and students Children…

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4 ways to increase in-house security for cloud solutions

Posted By Sachin Parmar on 21-Mar-2017 12:24:09

Recent statistics have shown that cloud security is no longer the most prominent challenge facing cloud users. As more and more users and enterprises adopt cloud storage and the popularity of cloud systems surges, many end users find the greatest challenge they face is a lack of resource or expertise. With that in mind, here are four of our top…

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How to get ready for an internal IT audit

Posted By Sachin Parmar on 10-Mar-2017 12:18:43

Internal auditing is a method of performing an independent assessment of your business’ objectives, performance and risk management control. More importantly for businesses, an internal IT audit will also determine whether or not your organisation is in compliance with industry regulations. For this reason, it is essential to ensure that your business is properly prepared and has the appropriate evidence…

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What benefits are there to outsourcing your IT?

Posted By Sachin Parmar on 2-Mar-2017 11:20:02

Making the decision to outsource your IT is something that everything business should consider, especially if they are a small to medium enterprise that could benefit from a dedicated IT department, but do not have the budget. Allowing an external company to manage your IT infrastructure can allow for optimisation of your network, resulting in improved productivity at a fraction…

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How can you ensure your business is secure when working on the go?

Posted By Sachin Parmar on 20-Feb-2017 11:14:40

Over recent years, an increasing amount of businesses have begun to favour the freedom and flexibility that comes with working on the go. It alleviates stress, improves efficiency and lowers costs. But what are the security implications of allowing your employees remote access into your network What do you need to work on the go? Allowing remote access into your…

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5 reasons to consider outsourcing your IT requirements

Posted By Sachin Parmar on 16-Feb-2017 11:08:33

As your business grows, your IT infrastructure needs to adapt to cater to growing requirements. Sometimes it can be difficult to scale up or down as much as you need to while keeping all resources in house, particularly if your demands are constantly changing. This can be a great opportunity to look at outsourcing your IT requirements. Here are 5…

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How to move offices and your IT infrastructure

Posted By Sachin Parmar on 10-Feb-2017 11:02:49

There comes a point in the life of every business where their current premises can no longer accommodate for the growing nature of the business. At this point they must consider moving into a more suitable office location. Relocating can provide a whole host of benefits for business growth, but ensuring your connectivity and uptime throughout the moving procedure can…

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The importance of assessing and preventing data breaches

Posted By Sachin Parmar on 3-Feb-2017 12:30:33

As your business scales up, you will be dealing with higher volumes of in-house and external customer data. However, your corporate data protection legal responsibility remains the same, meaning that you will need to regularly assess your IT infrastructure and ensure that you are putting measures in place to prevent data breaches. Regulate your Data Protection compliance It is crucial…

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Why VoIP can be useful for SMEs

Posted By Sachin Parmar on 30-Jan-2017 12:20:39

Telephony can be one of the most expensive assets to any business if the right setup is not in place. However, there are now more options than just the standard telephone line. One popular choice that more businesses are choosing to adopt is VoIP – or Voice over IP. This method offers a number of benefits over traditional ISDN lines…

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Thinking of moving to a cloud infrastructure?

Posted By Steve on 23-Jan-2017 10:49:37

If you’re thinking of moving to a cloud infrastructure, it’s time to plan how your migration will take place, and take into account the different factors to consider during this process to choose the right solution for you. With the right help and IT guidance, your move to a cloud infrastructure can benefit your organisation in the long term. Here…

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