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Mac IT
Support

Our platform-agnostic approach to your hardware and software infrastructure means that we prioritize giving you the best tools for the job and making sure they work with the rest of your network environment. For businesses using Macs, we can ensure that all systems communicate seamlessly, allowing each employee to have the tools they need without having to compromise in the name of compatibility.

From Adobe Creative Cloud, to Microsoft Office, to Parallels, help4IT can provide expert support for the OS X applications that your business depends upon. As well as providing expert support for Mac OS X desktop systems, we can comfortably take on other Apple hardware, for example, support for OS X Server, or point of sale apps on a fleet of iPads.

Whether you need a regular support contract or a pay-as-you-go troubleshooting service, our team of dedicated professionals are on-hand to meet your Mac business requirements.

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REQUEST A FREE CONSULTATION TODAY For all your Requirements

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What
we do

  • Ensure that your Mac systems are fully integrated with the rest of your Windows or Linux network
  • Provide informed, platform-agnostic advice that’s based around your business needs rather than a Windows-centric stereotype
  • Set up all the necessary security, updates and backup tools to keep OS X systems and data safe
  • Provide specialist support staff who know and understand the needs of your business

recent
projects

After a client’s previous IT support provider told them that “Apple doesn’t work with Windows” and left multiple Mac users running standalone systems without a network connection, they came to us. We joined the Mac clients to the Windows network, allowing users to login and access the same file shares as the rest of the staff, and enabling management to enforce access controls to ensure that all data is regularly backed up.

A client with an all-Windows office network required their users to work from home, logging in remotely to their office PCs. To support staff who used Apple hardware at home, help4IT deployed a Remote Desktop Services server that allowed them to connect from any Windows or Mac desktop, or even an iPad or Android tablet if necessary.

A client’s customer-facing office has both a very specific design aesthetic and exacting software requirements. They wanted a desktop that looked like an iMac, but ran Windows. help4IT delivered, putting an Apple Boot Camp install on a new 27” iMac. The iMac now runs Windows 8, much to the satisfaction of our client.

Contact Us

REQUEST A FREE CONSULTATION TODAY For all your Requirements

Contact Us

OUR BLOG
Industry Expertise

What benefits does VoIP bring to SMEs?

Posted By Steve on 9-Oct-2017 12:20:06

Off-the-shelf Telephony systems can often prove to be far costlier than business owners realise, and traditional ISDN lines seldom can be limited in functionality when compared to newer, internet-based systems. Introducing VoIP.   What is VoIP and what can it offer my business? VoIP, or Voice over IP, operates in a similar manner to traditional Telephony systems with one key…

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How can you prepare your business for an internal audit?

Posted By Steve on 2-Oct-2017 12:07:17

Internal auditing is crucial for any business, it is an independent assessment of your businesses objectives, performance and risk assessment control. It also determines whether your business is in compliance with industry regulations or not. Therefore, it is essential that your business is properly prepared with appropriate evidence. See our three tips to help you prepare: Communication It is important…

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Boosting productivity in your business with Office 365

Posted By Steve on 22-Sep-2017 05:31:17

If you haven’t already made the upgrade to Microsoft’s Office 365 suite, you could be missing out on a range of great opportunities. The Office 365 suite represents a collection of productivity programs and services, dedicated to empowering you to achieve your business’ full potential. So, how can you use Office 365 to transform your productivity?   Productivity and Flexibility…

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Optimising your school Wi-Fi solution for the next school year

Posted By Steve on 13-Sep-2017 09:01:47

As the school year starts again, one of the most effective ways to equip your staff and students for the year ahead is with a super-fast wireless connection.   Why is your school’s Wi-Fi solution so important? Modern education is incredibly reliant on connectivity, and your school’s internet solution plays a vital role in your day-to-day operations. With computers, tablets,…

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Cloud Computing

What can cloud computing bring to your business?

Posted By Steve on 12-Sep-2017 04:40:31

The Cloud is something that is used by almost every business on a daily basis, even without some being aware of it. If you’ve ever checked your email on your desktop computer, then gone away and checked it through an email app on your phone, you’ve been using the Cloud. If you’ve ever used social media from your phone, for…

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Outsourced IT

What are the benefits of outsourcing your IT requirements?

Posted By Steve on 4-Sep-2017 04:34:49

Many companies want to take care of as many areas of their business internally as they can, however IT is an area that is often lacking specific skills or under-resourced. At the same time, IT affects many other areas within your company, and almost all, if not every employee, will be relying on it to some level. This means that…

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How can technology drive your business forward?

Posted By Steve on 15-Aug-2017 09:25:57

Technology is incredibly vast term, branching into almost every modern industry and business, empowering users to experience improved productivity, connectivity and specialist expertise. But how can you use relevant technologies within your enterprise to drive your business forward?   Exploring new opportunities One of the most significant benefits of a technology driven business environment is the range of new opportunities…

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IT Engineer

How to speed up problem solving for your IT

Posted By Steve on 15-Aug-2017 09:06:34

Problem solving is a key part of any company’s IT infrastructure, since occasional issues are inevitable for any system. From hardware failure, to human error or disasters, whatever the cause, downtime can have a huge impact on the services that businesses are able to offer their clients. If there is downtime, this can cause interruptions in service or at least…

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Managing your IT through the office move process

Posted By Steve on 10-Aug-2017 12:00:31

There are a number of reasons to consider moving to a new office location, from regional opportunities to expansion and scaling operations. It’s an exciting time for your business, moving forward into new markets and opportunities, representing the constant strive for development and improvement. Managing your IT throughout the moving process can be stressful and time consuming, and without proper…

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Is the Cloud a good fit for your company?

Posted By Steve on 2-Aug-2017 01:00:26

Cloud computing has been soaring in popularity in recent years, with companies across the globe relying on cloud technology for their core business operations. Before you rush out to invest in the latest and greatest cloud technology for your business, how can you tell if your business is a good fit for cloud?   Why consider cloud technology? Put simply,…

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