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Mac IT
Support

Our platform-agnostic approach to your hardware and software infrastructure means that we prioritize giving you the best tools for the job and making sure they work with the rest of your network environment. For businesses using Macs, we can ensure that all systems communicate seamlessly, allowing each employee to have the tools they need without having to compromise in the name of compatibility.

From Adobe Creative Cloud, to Microsoft Office, to Parallels, help4IT can provide expert support for the OS X applications that your business depends upon. As well as providing expert support for Mac OS X desktop systems, we can comfortably take on other Apple hardware, for example, support for OS X Server, or point of sale apps on a fleet of iPads.

Whether you need a regular support contract or a pay-as-you-go troubleshooting service, our team of dedicated professionals are on-hand to meet your Mac business requirements.

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REQUEST A FREE CONSULTATION TODAY For all your Requirements

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What
we do

  • Ensure that your Mac systems are fully integrated with the rest of your Windows or Linux network
  • Provide informed, platform-agnostic advice that’s based around your business needs rather than a Windows-centric stereotype
  • Set up all the necessary security, updates and backup tools to keep OS X systems and data safe
  • Provide specialist support staff who know and understand the needs of your business

recent
projects

After a client’s previous IT support provider told them that “Apple doesn’t work with Windows” and left multiple Mac users running standalone systems without a network connection, they came to us. We joined the Mac clients to the Windows network, allowing users to login and access the same file shares as the rest of the staff, and enabling management to enforce access controls to ensure that all data is regularly backed up.

A client with an all-Windows office network required their users to work from home, logging in remotely to their office PCs. To support staff who used Apple hardware at home, help4IT deployed a Remote Desktop Services server that allowed them to connect from any Windows or Mac desktop, or even an iPad or Android tablet if necessary.

A client’s customer-facing office has both a very specific design aesthetic and exacting software requirements. They wanted a desktop that looked like an iMac, but ran Windows. help4IT delivered, putting an Apple Boot Camp install on a new 27” iMac. The iMac now runs Windows 8, much to the satisfaction of our client.

Contact Us

REQUEST A FREE CONSULTATION TODAY For all your Requirements

Contact Us

OUR BLOG
Industry Expertise

NotPetya / GoldenEye Ransomware Attack

Posted By Steve on 28-Jun-2017 01:40:13

Just a month after the WannaCry ransomware attacks devastated the UK, a new cyber-attack has struck a large number of countries across Europe and Asia, infecting hundreds of thousands of computers with ransomware which encrypts their data, demanding a payment of $300 in bitcoins. Where did the attack start? The attack is believed to have started in Ukraine, and was…

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5 signs that you might need external IT input

Posted By Steve on 14-Jun-2017 11:43:03

It might be a daunting prospect to look at using external IT providers, but it is often the best approach to ensuring that your business’ IT is sufficient not only to meet your requirements, but to function in a secure and practical way. Often it can be more cost-effective to outsource your IT needs where they are insufficient in-house, but…

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How does VoIP work and how could it benefit your business?

Posted By Steve on 8-Jun-2017 12:34:03

When assessing cash flow optimisation, many businesses skip over telephony, without giving much consideration as to whether their current solution is really right for their business. By taking the time to explore the options available and optimising your communications systems, you are able to take advantage of a range of communicational benefits, while delivering significantly reduced expenditure. Introducing, VoIP.  …

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The cloud is a powerful resource, allowing users to optimise their storage and network solutions to cut costs and allow for an improved virtualised infrastructure. While this alone is often a reason for many businesses to consider making use of cloud technology, it’s worth considering whether a cloud infrastructure could also empower your employees to be more productive with their…

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Last week, the NHS saw one of the biggest cyber-attacks to date, encrypting over 230,000 computers in almost 150 countries. Although the attack was stopped, the ransomware was able to drastically impact the operation of many NHS Trusts, including GP surgeries, hospitals and more. There is no denying that the rapidly spreading WannaCry has shaped the future of cyber-security across…

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Relocating your office is a substantial task that requires detailed plans and procedures to ensure that your business does not face any downtime and can continue to deliver a consistent, quality service. The entire process requires a major upheaval and, if unprepared, can result in significant disruption to your business operations. So, how can you best prepare your IT in…

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Bespoke vs off-the-shelf solutions: Which is right for you?

Posted By Steve on 8-May-2017 05:07:44

If you’ve decided to migrate your network infrastructure to the cloud, then you will need to work out which solution is the best to meet your requirements. It can be tempted to opt for what seems to be the simplest option – an off-the-shelf solution. Although in some cases, an out-of-the-box solution may be adequate, there are a number of…

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Why should you consider implementing video conferencing?

Posted By Steve on 5-May-2017 10:22:37

Video conferencing systems serve one main purpose, to transform your business boardroom to allow for improved communication, internally and with suppliers and clients. This empowers businesses to explore the vast range of benefits that come with improved communication, in an easier-to-use package that works when you need it to.   Communication In today’s digital age, the importance of face-to-face communication…

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How to overcome the security concerns of virtual working

Posted By Steve on 2-May-2017 04:34:59

Virtual working is on the rise but security issues are also at the forefront of many businesses considerations when implementing flexible working options for employees. Any holes in security can cause huge problems including downtime, confidential information being compromised, security breaches and legal action, financial penalties and brand damage should Data Protection guidelines be broken. With many threats facing businesses,…

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4 ways to increase in-house security for cloud solutions

Posted By Steve on 30-Apr-2017 04:26:33

Recent statistics have shown that cloud security is no longer the most prominent challenge facing cloud users. As more and more users and enterprises adopt cloud storage and the popularity of cloud systems surges, many end users find the greatest challenge they face is a lack of resource or expertise. With that in mind, here are four of our top…

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