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Cloud
Telephony

With help4IT’s cloud-based, zero-maintenance solutions, setting up a dedicated IP telephony system doesn’t have to be complex or call for dedicated hardware. Whether you’re a small business or a global corporation with international scope and worldwide offices, we can provide you with a simple, scalable hosted PBX for your own Voice over Internet Protocol phone system.

Hosted VoIP services effectively replace your traditional hard-wired office phone systems, going via the cloud and your local computer network to give you internal, national, and international telephone communications at a fraction the cost of traditional systems. Better yet, they’re not fixed to an office any other geographic location: as long as your staff can log in online, they can make and receive calls just as though they were in the office.

That flexibility means that your staff can always keep in touch and present their most professional front, regardless of whether they’re on the road, on site, working from home or seconded to another office. Your main, branch and even home offices can be easily equipped with the latest desk phone hardware, while staff travelling on business can stay in touch using a software phone on their laptop, smartphone or tablet. With everything in the cloud, all your people need is a net connection.

  • No on-premises server hardware required
  • Scales to meet your needs and grows with your company
  • Local and non-geographic numbers available
  • Staff can connect to your phone system no matter where they are
  • Hardware and software phones available
  • Use your office number from any laptop or mobile device
  • Hassle-free: we handle all the system management
  • Easy integration with email, unified communications and CRM systems
  • Full video support for internal and inter-office calls
  • Calls between phones on the same system are free, regardless of location

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OUR BLOG
Industry Expertise

What benefits does VoIP bring to SMEs?

Posted By Steve on 9-Oct-2017 12:20:06

Off-the-shelf Telephony systems can often prove to be far costlier than business owners realise, and traditional ISDN lines seldom can be limited in functionality when compared to newer, internet-based systems. Introducing VoIP.   What is VoIP and what can it offer my business? VoIP, or Voice over IP, operates in a similar manner to traditional Telephony systems with one key…

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How can you prepare your business for an internal audit?

Posted By Steve on 2-Oct-2017 12:07:17

Internal auditing is crucial for any business, it is an independent assessment of your businesses objectives, performance and risk assessment control. It also determines whether your business is in compliance with industry regulations or not. Therefore, it is essential that your business is properly prepared with appropriate evidence. See our three tips to help you prepare: Communication It is important…

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Boosting productivity in your business with Office 365

Posted By Steve on 22-Sep-2017 05:31:17

If you haven’t already made the upgrade to Microsoft’s Office 365 suite, you could be missing out on a range of great opportunities. The Office 365 suite represents a collection of productivity programs and services, dedicated to empowering you to achieve your business’ full potential. So, how can you use Office 365 to transform your productivity?   Productivity and Flexibility…

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Optimising your school Wi-Fi solution for the next school year

Posted By Steve on 13-Sep-2017 09:01:47

As the school year starts again, one of the most effective ways to equip your staff and students for the year ahead is with a super-fast wireless connection.   Why is your school’s Wi-Fi solution so important? Modern education is incredibly reliant on connectivity, and your school’s internet solution plays a vital role in your day-to-day operations. With computers, tablets,…

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Cloud Computing

What can cloud computing bring to your business?

Posted By Steve on 12-Sep-2017 04:40:31

The Cloud is something that is used by almost every business on a daily basis, even without some being aware of it. If you’ve ever checked your email on your desktop computer, then gone away and checked it through an email app on your phone, you’ve been using the Cloud. If you’ve ever used social media from your phone, for…

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Outsourced IT

What are the benefits of outsourcing your IT requirements?

Posted By Steve on 4-Sep-2017 04:34:49

Many companies want to take care of as many areas of their business internally as they can, however IT is an area that is often lacking specific skills or under-resourced. At the same time, IT affects many other areas within your company, and almost all, if not every employee, will be relying on it to some level. This means that…

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How can technology drive your business forward?

Posted By Steve on 15-Aug-2017 09:25:57

Technology is incredibly vast term, branching into almost every modern industry and business, empowering users to experience improved productivity, connectivity and specialist expertise. But how can you use relevant technologies within your enterprise to drive your business forward?   Exploring new opportunities One of the most significant benefits of a technology driven business environment is the range of new opportunities…

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IT Engineer

How to speed up problem solving for your IT

Posted By Steve on 15-Aug-2017 09:06:34

Problem solving is a key part of any company’s IT infrastructure, since occasional issues are inevitable for any system. From hardware failure, to human error or disasters, whatever the cause, downtime can have a huge impact on the services that businesses are able to offer their clients. If there is downtime, this can cause interruptions in service or at least…

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Managing your IT through the office move process

Posted By Steve on 10-Aug-2017 12:00:31

There are a number of reasons to consider moving to a new office location, from regional opportunities to expansion and scaling operations. It’s an exciting time for your business, moving forward into new markets and opportunities, representing the constant strive for development and improvement. Managing your IT throughout the moving process can be stressful and time consuming, and without proper…

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Is the Cloud a good fit for your company?

Posted By Steve on 2-Aug-2017 01:00:26

Cloud computing has been soaring in popularity in recent years, with companies across the globe relying on cloud technology for their core business operations. Before you rush out to invest in the latest and greatest cloud technology for your business, how can you tell if your business is a good fit for cloud?   Why consider cloud technology? Put simply,…

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