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Best Ways to Mitigate Cyber Security Threats

Is the increasing number of cyber security breaches worrying you and making you lose your good night’s sleep? You’re not alone.  The fact is that cyber security breaches are on the rise and as organisations upgrade their cyber security measure, the hackers are using more sophisticated tools and strategies as...
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Are You Safe? 2023 is Seeing a Rise in Cyber Security Threats

We all want to ensure that our data is safe at all times. However, the current geopolitical situation and also economic crisis are contributing to an increase in cybercrime. According to 39% of UK businesses identified an attack in 2022, the most common threat vector was phishing attempts (83%)....
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ChatGPT Saviour of Customer Experience or a Cyber Threat?

Chatbots are something we run into daily. They provide initial assistance and are often the first ones toengage with us when visiting a website. However, whether they are new extensions to our team, or aserious security threat is a continuous debate. In November 2022 Open AI introduced the mostdeveloped chatbot...
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Advantages of Pay-As-You-Go vs Fully Managed IT Support

A common question posed to the team here at help4IT is which type of support is best suited to our prospective client’s business: Pay-As-You-Go IT Support or Fully Managed IT Support? To help answer this frequently asked question, we have set out some of the key advantages and disadvantages of...
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5 Microsoft 365 Features to Help Your Business

Microsoft 365 is a subscription-based evolution of Microsoft Office, designed to help you run your business more efficiently and safely. It is more than just apps such as Word, Excel and Powerpoint; it brings together best-in-class productivity apps with powerful cloud services, device management, and advanced security in one, connected...
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How to Provide the Best IT Support for Your Remote Workers

The number of employees working remotely within the UK has grown significantly in recent years, largely due to the impact of Covid-19 and the subsequent national lockdowns. According to a study by the Wales Institute of Social and Economic Research and Data, remote working was relatively rare in 1981 when...
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Cyber security tips for charities

According to a 2021 report by the Department for Digital, Culture, Media & Sport, more than a quarter of charities (26%) reported having cyber security breaches or attacks in the 12 months preceding the date of their analysis. Larger charities are more likely to be affected by cybercrime, with 50%...
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Windows 11 Has Landed

Prepare for Migration Windows 11 was released to great acclaim on October 5 2021. Our technical support team have been testing Windows 11 for a few weeks now as well as having great looking user interfaces, it builds on all of the great improvements in Microsoft security over recent years...
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The key features of an excellent IT support help desk

An IT help desk is a department, either within an organisation or provided by an external contractor, that is responsible for answering the technical questions of the end-users of an IT system. Most major IT companies have help desks to respond to questions from their customers. Questions may be handled...
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How can you ensure flexibility and security at the same time?

Flexible working is not just something that employees today have a legal right to request. It has also become an integral part of the work culture of many businesses. Being able to offer flexible and mobile working to employees makes an enterprise a more attractive employer and also creates opportunities...
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The 7 benefits of managed IT support for your business

Managed IT support is a smart solution for any business. From meeting challenges of security through to enabling better strategic planning, there are many good reasons why managed IT support makes sense. 1. 24/7 helpdesk support Expert support is one of the key benefits of managed IT support. The cost...
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How can technology drive your business forward?

Technology is incredibly vast term, branching into almost every modern industry and business, empowering users to experience improved productivity, connectivity and specialist expertise. But how can you use relevant technologies within your enterprise to drive your business forward? Exploring new opportunities One of the most significant benefits of a technology...
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