VoIP business phone systems use the internet, as opposed to a traditional phone network, to enable communication. It is a cost effective and reliable way to get access to all of the regular phone features, from call waiting to voicemail and remote operation. Plus there are multiple other features that...

Outsourced IT is proving an increasingly popular option among businesses across sectors and size spectrums. From financial considerations through to specialist expertise there are many benefits to gain from outsourcing your IT to specialist IT providers. A positive impact on productivity Productivity can be significantly boosted when you’re working with...

How do you ensure that your IT setup is best suited to your business? The obvious answer is to invest in bespoke infrastructure that caters to all the demands and guards against the vulnerabilities that are specific to what you do. But is it really worth the investment? Bespoke IT...

Office moves are an exciting time – you might be heading for a location with more space, increasing your workforce due to demand or taking on smart new premises. However, the reality of the move itself can also be stressful and problematic when it comes to downtime. To ensure business...

A 2017 survey by Netwrix identified small and medium sized enterprises as a significantly high risk group when it comes to IT security. It found that SMEs are generally characterised by insufficient presence of dedicated IT personnel and a lack of visibility in terms of what is happening in the...

Most SMEs will use Wi-Fi within their business, however many companies are unaware that this can pose security risks if it is not secured properly. Even if you’re no expert, there are a number of things that you can do to improve your Wi-Fi security: #1 Password reset The first...

Functionality and security are often two elements where on-premise IT falls down. Whether as a result of a lack of resources or expertise, the impact on an organisation can be devastating if there isn’t sufficient IT support in place. Outsourced IT has developed to both fill the gaps in existing...

Educational networks rely on super fast WiFi to ensure access to resources and smooth running of day-to-day operations. Managing WiFi in schools, and in any educational environment, requires a slightly different approach to WiFi than for business or personal use. A different user base, as well as the need to...

Call centres provide an essential business function for almost every enterprise. However, it’s worth noting that not all call centres are the same. There are large call centres – the type that most of us would associate with the term “call centre” – and there are much smaller help desk...

At help4IT we are fully committed to an ethos of promoting and supporting the next generation. We have seen first hand how encouraging young people helps to create opportunities for the future and a better, broader world. Within our own business this is something that has become crucial to our...