Improve Business Efficiency with Copilot for Microsoft 365

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In today’s fast-paced business environment, efficiency and productivity are more critical than ever. Microsoft 365’s Copilot, an advanced AI-powered tool, is designed to enhance these aspects by seamlessly integrating into your workflow. From automating routine tasks to providing intelligent insights, Copilot empowers users to work smarter and more effectively. Here we look at some of the key benefits of Copilot, how it can be used in each of the Microsoft 365 products, and how to get the best out of it.

The benefits of Copilot for Microsoft 365

If your business relies on the Microsoft 365 suite, but you are not yet using Copilot, you should consider introducing it asap. The benefits speak for themselves and include the following:

  • Increased efficiency in document creation and management – Copilot streamlines document creation in Word and PowerPoint, speeding up tasks and ensuring high-quality outputs with AI-driven suggestions.
  • Advanced data analysis and reporting with Excel – Copilot simplifies handling large datasets in Excel, automates complex analysis, and assists in generating accurate formulas, enhancing data insights.
  • Improved communication and collaboration – In Outlook, Copilot efficiently manages emails, while in Teams and Loop, it enhances team collaboration, regardless of location.
  • Optimised workflow and task automation – Copilot automates routine tasks across applications, allowing focus on strategic activities, and customises workflows for better efficiency.
  • A boost to your company’s creativity and innovation – Copilot supports creativity in drafting documents and presentations, freeing time for strategic thinking and fostering innovation.

How does Copilot help with each Microsoft 365 product?

Every product in the Microsoft 365 suite can be enhanced with the assistance of Copilot. Here are some examples of its capabilities within each application.  

Microsoft Word

In Microsoft Word, Copilot can assist users by generating text based on prompts, suggesting edits, summarising documents, and formatting text. It can help draft content, create lists, rewrite sections for clarity, and provide insights from data. Copilot enhances productivity by automating routine tasks and offering creative suggestions, allowing users to focus on higher-level writing and editing tasks.


In PowerPoint, Copilot can assist users by generating entire presentations from prompts, designing slides, suggesting content layouts, and creating visuals. It can transform raw data into charts and graphs, summarise text into bullet points, and ensure consistent formatting throughout the presentation. Copilot helps enhance creativity and efficiency, enabling users to focus on delivering compelling narratives and engaging visuals.


In Outlook, Copilot can help by drafting emails, suggesting responses, summarising long email threads, and managing scheduling tasks. It can also assist with language translation, tone adjustment, and ensuring professional formatting. This automation helps users to communicate more efficiently, manage their inbox effectively, and maintain productivity.


In OneNote, Copilot can help by generating content for notes, organising information, summarising lengthy notes, and providing formatting suggestions. It can also assist in creating to-do lists, setting reminders, and integrating information from other Microsoft 365 applications.


In Excel, Copilot can assist by generating data analyses, creating complex formulas, summarising data sets, and visualising information through charts and graphs. It can also automate repetitive tasks, suggest insights from data, and provide predictive analytics. This helps users to manage and interpret data more efficiently, allowing for more informed decision-making.


In Microsoft Teams, Copilot enhances collaboration by generating meeting summaries, suggesting action items, and organising tasks. It can assist in drafting messages, summarising chat conversations, and providing insights from shared documents. Copilot also integrates with other Microsoft 365 applications to streamline workflows and improve productivity within team projects and communications.


In Whiteboard, Copilot assists by generating ideas, organising thoughts, and summarising discussions during brainstorming sessions. It helps visualise concepts, enhances collaboration, and keeps meetings focused and productive. By automating routine tasks and providing creative suggestions, Copilot enhances the overall efficiency and effectiveness of team ideation and planning processes.


In Loop, Copilot enhances collaboration by creating and managing dynamic workspaces tailored to specific projects. It helps organise tasks, generates insights, and streamlines communication. Copilot can automate routine processes and provide real-time updates, making it easier for teams to stay aligned and productive, regardless of their physical locations.

Using effective prompts for Copilot

Getting the most of Copilot requires getting good at prompting the AI. The best way to do this is to provide clear, concise, and specific instructions to get the most accurate and relevant results. Use direct language and include key details about the task or information you need. For instance, instead of asking, “Help me with my report,” specify, “Summarise the main points of the attached report on sales performance for Q4 2023.” This approach helps Copilot understand the context and deliver precise assistance.

Additionally, it is essential to use natural language and be explicit about any particular format or structure you require. For example, you might say, “Generate a list of action items based on the meeting notes from June 5th, 2024, in bullet points.” By clearly stating your expectations and the desired outcome, you enable Copilot to provide more tailored and effective responses, enhancing your productivity and the overall quality of your work.

In summary, then:

  • Be specific – Clearly state what you need.
  • Provide context – Include relevant details or background information to guide the response.
  • Use Clear Language – Avoid ambiguous or complex phrases.
  • Ask Direct Questions – Frame your prompts as specific questions or tasks.
  • Iterate and Refine – Adjust your prompts based on Copilot’s responses for better results.

Take a look at Microsoft’s prompt ingredients and prompt do’s and don’ts for further guidance from the developers themselves.

Be ware of Copilot’s limitations

Microsoft Copilot, while powerful, has limitations that businesses should consider. It may struggle with highly specialised or niche industry language, leading to less accurate responses. Copilot’s effectiveness relies on the quality of input data, so outdated or incorrect information can impact results. It also requires consistent updates and monitoring to stay aligned with evolving business needs. Additionally, security and privacy concerns must be managed, as sensitive data processed by Copilot might pose risks. Lastly, customisation can be complex, demanding significant time and resources.

Get expert assistance with Copilot integration in your business

help4IT can help you maximise the benefits of Copilot for Microsoft 365 by assisting with its implementation and providing tailored training and support. Our team ensures seamless setup and integration, enabling smooth functionality across all Microsoft 365 applications. With customised training sessions, we help users understand and effectively leverage Copilot’s features. We offer ongoing technical support to troubleshoot issues and ensure optimal performance. Additionally, we keep users informed about best practices and new features, ensuring your organisation fully utilises Copilot’s capabilities for enhanced workflow and collaboration. Want to find out more? Visit our dedicated Copilot support page, or send us a message and a member of the team will get back to you.

Tom Finnis

Tom Finnis is responsible for the delivery of IT support services and projects to help4IT's clients, as well as the development of the company's cloud infrastructure and related products. Tom has overseen the growth of the Help4IT technical department from 3 to 12 full-time staff, with additional contract workers, creating the systems and procedures to enable the efficient provision of the company's high level of support. More recently he has led the design and deployment of help4IT's multi-site cloud infrastructure.


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