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How We Contribute to Successful Cyberattacks

Cyberattackers at work

In the ever-evolving landscape of cybersecurity, it’s not just technological defences that need to be strengthened. While firewalls, encryption, and intrusion detection systems play a pivotal role, there’s a subtle yet equally significant player in the game – the human factor. Here we will delve into the crucial role that humans play in the success of cyber-attacks and explore the various ways in which individuals unwittingly become cyberattack enablers.

Social Engineering: The Art of Deception

One of the most common ways cybercriminals exploit the human factor is through social engineering. Social engineers are akin to modern-day con artists, using psychological manipulation to deceive people into divulging confidential information or performing actions that compromise cybersecurity. Techniques like phishing, baiting, and pretexting all prey on human psychology and emotions to gain access to sensitive data.

Phishing, for example, relies on deceptive emails or messages that appear to be from trusted sources. They often contain malicious links or attachments that, when clicked, can lead to data breaches or malware infections. Even the most vigilant individuals can be fooled by well-crafted phishing attempts. According to IDG Research Services around 85% of successful attacks involve the human factor. AV Test stated that each day there are 560,000 pieces of malware detected.

Insider Threats: The Trojan Horses Within

Insider threats represent a unique form of human factor vulnerabilities. These threats occur when individuals with legitimate access to an organisation’s systems intentionally or unintentionally misuse their privileges. This could be a disgruntled employee seeking revenge or an unwitting team member falling victim to social engineering tactics.

Insider threats can have severe consequences, as those within an organisation often have access to sensitive data and systems. Organisations must implement robust access control and monitoring systems to mitigate these risks, all while balancing trust and employee privacy.

Weak Passwords and Poor Security Practices

Human negligence also plays a significant role in cybersecurity breaches. Weak passwords, reused across multiple accounts, or not changed regularly, create an open door for cybercriminals. Simple and easily guessable passwords are low-hanging fruit for hackers, making the job of unauthorised access a breeze.

Beyond weak passwords, failing to keep software and systems up to date, disabling security features for convenience, or leaving sensitive information on easily accessible devices can also contribute to successful cyberattacks. In essence, the lack of security awareness and best practices can inadvertently aid cybercriminals.

To mitigate the risk of credential theft it’s advisable to use multi-factor authentication.

The Role of Training and Awareness

The human factor in successful cyber-attacks is, at its core, a challenge in human behaviour and psychology. However, it’s a challenge that can be addressed through education, awareness, and training. Organisations must prioritise cybersecurity training for their employees, helping them recognise phishing attempts, understand the importance of strong passwords, and grasp the consequences of falling prey to social engineering.

Moreover, fostering a culture of cybersecurity within the workplace can go a long way in mitigating human factors in cyber-attacks. When employees understand the value of their role in protecting the organisation’s digital assets, they become active participants in maintaining cybersecurity. Sharing the guidelines and rules helps along with regular training or workshops helps your staff avoid becoming the human factor enabling successful attacks.


The human factor is a double-edged sword in the realm of cybersecurity. While it presents a significant vulnerability, it also offers an opportunity for organisations to bolster their defences. By understanding the psychology of cyberattacks, investing in training and awareness, and implementing robust security measures, you can significantly reduce the success of cyber-attacks driven by human factors.

In the digital age, cybersecurity is not just the responsibility of IT departments; it’s a collective effort that requires a united front against the threats posed by the human factor. Cybersecurity is, ultimately, as much about human behaviour as it is about technology, and recognising this is the first step toward a safer digital world.

If you’d like to learn how we at help4IT can help you stay safe, visit our website for more tips and schedule a free cybersecurity assessment.

Tom Finnis

Tom Finnis is responsible for the delivery of IT support services and projects to help4IT's clients, as well as the development of the company's cloud infrastructure and related products. Tom has overseen the growth of the Help4IT technical department from 3 to 12 full-time staff, with additional contract workers, creating the systems and procedures to enable the efficient provision of the company's high level of support. More recently he has led the design and deployment of help4IT's multi-site cloud infrastructure.


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