5 reasons your small business’s human resources department is failing and how technology can help

Your HR department is a service taken for granted but much used. You may not realise it, but it’s an important contributor to revenue, securing valuable, predictable and profitable cash for small businesses.

The term Human Resources doesn’t accurately capture the scope of the duties in the department. For example, HR often handles areas of business such as hiring, employee relations, compliance, compensation and so on. This means that you have one department that is responsible for some pretty important areas of your business.

Because HR is so important small businesses need to make sure it runs efficiently. This ensures their staff get all the training, support and, importantly, the structure they need to do their jobs to the best of their ability. If your HR isn’t run efficiently, it could be detrimental to your business.


Take a look at what B2C has to say about why your HR team could be holding back your small business. In summary:

  1. You don’t offer competitive compensation
  2. HR is making job applications too complicated
  3. No performance reviews
  4. Your HR people need professional training
  5. HR is a part-time role


We think that to solve these issues and others, and to ensure your business is a success, you need to invest in the right kind of business technology.

There are several ways in which technology has a significant impact on human resources. For example, your HR professionals often need access to a great deal of data – documents, contracts, financial reports and so on. Digital storage, particularly remote data storage, means you can keep a large amount of data, securely, and in one place, giving access to all those who need it. Similarly, cloud collaboration software helps you train staff by allowing them to access company information from remote locations. It also removes the need for trainers to be in contact with new recruits all the time.

To learn how to use technology to enhance your human resources, or other areas of your business, get in touch with help4IT.

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