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How to provide the best IT support for your remote workers


The number of employees working remotely within the UK has grown significantly in recent years, largely due to the impact of Covid-19 and the subsequent national lockdowns. According to a study by the Wales Institute of Social and Economic Research and Data, remote working was relatively rare in 1981 when...
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Cyber security tips for charities


According to a 2021 report by the Department for Digital, Culture, Media & Sport, more than a quarter of charities (26%) reported having cyber security breaches or attacks in the 12 months preceding the date of their analysis. Larger charities are more likely to be affected by cybercrime, with 50%...
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Windows 11 Has Landed


Windows 11 was released to great acclaim on October 5 2021. Our technical support team have been testing Windows 11 for a few weeks now as well as having great looking user interfaces, it builds on all of the great improvements in Microsoft security over recent years to bring to...
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5 IT security trends to be aware of in 2022


At help4IT, we work closely with organisations where the safety of customer data is paramount to their operations. Over the years we’ve helped many businesses to migrate to platforms that offer best in class security provision, then provided ongoing management and training to help their staff and management teams to...
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The key features of an excellent IT support help desk


An IT help desk is a department, either within an organisation or provided by an external contractor, that is responsible for answering the technical questions of the end-users of an IT system. Most major IT companies have help desks to respond to questions from their customers. Questions may be handled...
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How can you ensure flexibility and security at the same time?


Flexible working is not just something that employees today have a legal right to request. It has also become an integral part of the work culture of many businesses. Being able to offer flexible and mobile working to employees makes an enterprise a more attractive employer and also creates opportunities...
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How can proactive IT support and ongoing monitoring help your business?


IT functionality provides a firm foundation on which any business can begin to grow. A well designed infrastructure and proactive support will optimise IT investment to deliver real returns and enable tangible development. For any organisation, the right support and monitoring can be both an efficient way to handle the...
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The 7 benefits of managed IT support for your business


Managed IT support is a smart solution for any business. From meeting challenges of security through to enabling better strategic planning, there are many good reasons why managed IT support makes sense. 1. 24/7 helpdesk support Expert support is one of the key benefits of managed IT support. The cost...
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5 ways that SMEs can improve their Wi-Fi security


Most SMEs will use Wi-Fi within their business, however many companies are unaware that this can pose security risks if it is not secured properly. Even if you’re no expert, there are a number of things that you can do to improve your Wi-Fi security: #1 Password reset The first...
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Boosting productivity in your business with Office 365


If you haven’t already made the upgrade to Microsoft’s Office 365 suite, you could be missing out on a range of great opportunities. The Office 365 suite represents a collection of productivity programs and services, dedicated to empowering you to achieve your business’ full potential. So, how can you use...
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How can technology drive your business forward?


Technology is incredibly vast term, branching into almost every modern industry and business, empowering users to experience improved productivity, connectivity and specialist expertise. But how can you use relevant technologies within your enterprise to drive your business forward? Exploring new opportunities One of the most significant benefits of a technology...
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