Case Studies
Working with clients in a diverse range of sectorsWe Provide Outsourced IT Functions
help4IT offers comprehensive IT outsourcing services tailored for both small micro-businesses and large enterprises across the UK, from our Central London base. As an independent, client-focused company, we prioritise exceeding expectations with exceptional support and service, speaking your language without technical jargon. Our expertise spans various business systems, including Microsoft and Linux, ensuring we can support or find solutions for any IT need. We’re your single source for IT, offering a holistic approach that encompasses strategy, implementation, maintenance, and support within your budget.
RECENT CASE STUDIES
Texel
A major role help4IT have played working alongside our client has been the relocation of the Texel London offices back in 2017. This required a complete design of the network infrastructure at the new office location from our technical operations team, together with on-going support.
Pharos Marine
help4IT took over the management of the IT solutions and services in November 2018 and immediately developed a strategy to migrate and consolidate their systems to the Cloud. Several options were explored and reviewed with the company to outline what the new system could look like.
Camden Age UK
During phase 1 the Exchange server mail services was migrated to Microsoft 365 to begin, this also allowed us to complete the ‘groundwork’ for the migration of users and device management at a later stage. We also took this opportunity to implement a mail disclaimer solution to centrally manage organisation signatures as these were previously applied manually and lacked uniformity and didn’t represent the identity of the organisation.
London Law Firm
One of our first projects was replacing their old system with a cloud managed Cisco Meraki solution, across multiple levels of their offices to improve connectivity and performance. Next, we implemented a Microsoft “Always On VPN” solution, to allow secure remote usage of laptops when away from the office, which enabled users to work flexibly during Covid lockdowns and avoid significant productivity loss.
Ardent
Ardent engaged with help4IT to migrate the remainder of their systems into Microsoft’s 365 platform. Once this initial project was completed minimal support was required on a day-to-day basis, staff turnover is low, therefore onboarding and offboarding requests are kept to a minimum. help4IT conduct an annual scheduled security check of Ardent’s systems, ensuring they are keeping up to date with the latest security developments whilst keeping the IT consultancy costs to a manageable level.
Mustafa is a trouble-shooter and problem solver whose main responsibilities are client management and third-party relationships. Mustafa’s been in the IT industry since 1994 and his experience in both technical and sales roles gives him an excellent perspective on the issues our customers face.
Tom’s been working in IT support since 1993 and has seen a lot of changes in his time. His experience has been a key factor in developing help4IT’s ‘total IT support’ ethos and our helpdesk procedures.
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