help4IT, a London-based independent supplier of IT support & services, announced today that it has been named as a finalist in the SMB Reseller of the Year category at the CRN Channel Awards 2016.

The awards recognise the achievements of those individuals and teams that are responsible for making the IT channel one of the core areas of the UK economy, and are highly respected throughout the industry. The SMB Reseller category recognises IT service providers who lead the way in providing expert support & advice to small & medium-sized businesses.

help4IT Managing Director Mel Patel said: “To be shortlisted for this particular award is fantastic, especially as the SMB market is what we specialise in. We’ve had a great year in terms of taking on new clients and growing the business, and this news feels like the icing on the cake. We have big plans for 2017 and having our achievements & philosophy recognised like this has just put that little extra spring in everybody’s step.”

help4IT is believed to have been shortlisted in part because of their Linux expertise. Technical Operations Manager Tom Finnis is proud of this: “We occupy quite a unique space in that although we obviously provide support and project services for Windows-based infrastructures, which most businesses run on, we also have a dedicated Linux team, meaning we can deliver support, solutions, projects & consultancy to clients who have some aspect of open source technology powering their businesses. That is something which, quite simply, most of our competitors can’t do.”

help4IT’s diverse technical portfolio allows them to provide a complete IT service for SMBs, including everything from general IT support to connectivity, VoIP telephony, AV systems and all the major cloud providers such as Office365 and Amazon. This gives them a distinct advantage over most SMB-focused IT service providers, however they believe their business philosophy is their greatest strength. Helpdesk Manager Mervin Rebello said: “It was a refreshing change to join a company where the business is driven by customer requirements, rather than a sales team looking to maximise profits all the time”.

Account Manager Mustafa Suleman agrees: “Obviously you don’t last long if you don’t have the technical expertise, but we have always believed that to truly stand out you have to establish a reputation for going the extra mile. People buy from people first & foremost, and we are a people business. That’s not just a marketing slogan – it’s the core principle at the heart of everything we do.”

The winners will be announced at a gala dinner in central London on Thursday 17th November at Battersea Park Events Arena

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help4IT are proud to be members of CompTIA (The Computing Technology Industry Association) the voice of the world’s IT industry. As a non-profit trade association, CompTIA advance the global interests of IT professionals and IT channel organisations and enable them to be more successful with industry-leading IT certifications and IT business credentials, IT education, resources and the ability to connect with like-minded, leading IT industry experts.