help4IT is a Leading IT Support Outsourcing Specialist
About Us
help4IT is a leading IT support outsourcing specialist, providing all the services of a dedicated IT department to small and medium businesses in London, the South East and nationwide. We are financially stable and have no long-term debt.
help4IT was founded by a team of IT professionals, each with over 18 years of IT experience. We pride ourselves in providing customers with the highest level of technical skill and customer service. Advances in technology have enabled us to provide more sophisticated services, aimed specifically towards driving down the cost while increasing internal efficiencies.
Our technical services are subject to ISO 9001 (Quality) and ISO 27001 (Security) standards.
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What We Do
We deliver both fully outsourced and regularly scheduled on-site support. Our consultants also routinely provide one-time and per-project work for existing and new customers, covering everything from networking and security, to upgrade cycles and project consultancy customers to meet any need.
With a focus on small to medium-sized customers, we strive to provide the highest value UK computer support services available. Our customers span a diverse range of industries, including advertising, construction, finance, entertainment, legal, and manufacturing. For every customer, we develop and deliver a customised support plan to satisfy their unique situation, requirements and budget
How We Operate
help4IT operates through a distributed network of technicians employed by us and controlled by a central helpdesk. This means that we can provide seamless remote and onsite support throughout the UK with solid service level agreements.
International Coverage
Our 24/7 IT support service means that we can support customer branch offices in different time zones around the world. Where onsite support is required, we’ve built up solid arrangements with key partners in order to provide a seamless service. We currently support customers who have operations in Antwerp, Paris, Geneva, Bonn, Belgrade, Zagreb, Dubai, Mumbai, Hong Kong, Beijing, Sydney, San Francisco and New York.
